A tracer (follow-up) is sent under what circumstance?

• A. When no response has been received.
• B. After the first reply.
• C. Only for internal memos.
• D. At the end of the quarter.

Answer: (A)

A tracer is used as a follow-up when you haven’t received a response to your original message. It serves to prompt the recipient to respond or acknowledge receipt, ensuring timely action or confirmation. It isn’t sent after a first reply, nor is it limited to internal memos or tied to a quarterly timing. For example, if you send a request that requires action and you don’t hear back by a deadline, you issue a tracer to remind and re-solicit a response.